How do I get paid?

Created by Michael Kane, Modified on Wed, 05 Jul 2023 at 12:17 PM by Michael Kane

Consumers Insights Community Members: We allow users to request an incentive payment once their account balance reaches $5(500 points) in account credit. You can request a payment from your membership dashboard. It can take several weeks for a study to close and for credit to be assigned to your account. This process can typically take between two to six weeks for surveys. 


Our team aims to assign credit to your account within 2 - 3 business days for online and in-person interviews/focus groups after you complete the interview.


Once you submit a withdrawal request, you can expect to receive your payment within two business days. 


We offer payment via electronic Visa gift cards or PayPal for consumer market research studies.


Our agency reserves the right to pay your incentive without a withdrawal request depending on the incentive amount and other pertinent factors. 


Business Insights Community Members: We automatically process payments for professional business studies at the end of a survey project or once an interview/focus group is completed. Withdrawal options include electronic gift cards, PayPal, and ACH Transfer. 


We offer payment options such as bank transfers and electronic Visa gift cards. If your payments exceed $600 in any calendar year, you must complete form W-9 through our payment provider, Tremendous, to receive your incentive payments.  


Bank transfers are only available for studies where the incentive is greater than $50. 


Healthcare Insights Community Members:  We automatically process payments for healthcare professional studies at the end of a survey project or once an interview/focus group is completed. 


We offer payment options such as bank transfers and electronic Visa gift cards. If your payments exceed $600 in any calendar year, you will need to complete form W-9 through our payment provider, Tremendous, to receive your incentive payments.  


Bank transfers are only available for studies where the incentive is greater than $50. 


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